Commercial conditions

MINIMUM ORDER

The minimum order value is 200 euros. A large majority of our products are sold by unit, notably make-up products. You can therefore order one eye pencil « Noir Charbon », one nail polish « Corail »… Other products, such as cosmetics in bottles (cleansing milk, body oil…) are sold in packs of 6, 8, 12… The quantities are indicated on the order form.

MEANS OF PAYMENT

You can pay by bank transfer, credit card or cheque. In order to grant you the most competitive prices on the market, we ask for an immediate payment.

SHIPPING COSTS AND DELIVERY

The shipping costs are calculated according to the weight of the parcel and the country of delivery.

The delivery is carried out by our partners, GLS and Geodis, or an another carrier according to the country of delivery.

Postage is free for any order over 600 € for France and most countries of Western Europe : The United Kingdom, Belgium, The Netherlands, Luxemburg, Germany, Denmark, Austria, Liechtenstein, Switzerland, Italy, Spain and Portugal.

For any order under 600€, here are the shipping costs.

We ship all orders within 24 hours after receiving payment (weekends and public holidays excluded). Delivery times vary between 1 and 3 working days for Metropolitan France. For countries in Western Europe, it usually takes 3 days to 1 week.

HOW TO ORDER?

You just have to create an account by using this form. You will need the following information :

• Surname and first name of the person who orders
• Name of the company
• Delivery address (and billing address if different)
• Phone number (preferably a mobile number, for the carrier)
• Type of outlet
• VAT registration number if you are outside France and inside the European Union

You will be able to access the order form and all the website information as soon as we have validated the opening of your account, within 24 hours.

INFORMATION IF YOUR POINT OF SALE IS A PHYSICAL STORE

In order to grant you the most competitive prices on the market, we do not publish any catalogues, flyers, posters or colour charts. For the same reason, we do not offer testers and make-up trays.

However, you can download the Excel file with the list of ingredients of our products. You can print and make them available in your store for your customers.

In addition, we can also provide you with the display label free of charge which you can stick on make-up trays or on your shelves. They indicate the name, the description of the product and the retail price. Don’t forget to inform us if you need display labels when you order.

We are committed to maintaining up-to-date lists of our retail outlets on our websites. If you can’t find your outlet and would like to appear on the list, please contact us.

INFORMATION IF YOUR POINT OF SALES IS AN E-COMMERCE

We request that you do not recopy the description of the products from Avril website. In order to increase the ranking of our respective websites on the search engines, you must write your own descriptions.

However, you can download all the photos of our products as well as an Excel file with the list of ingredients of our cosmetics.